What our customers have to say !

customer feedback

We value honest feedback with a customer care approach to our services if it be the coffee they drink or the bespoke detail in our treatments.

Client Journeys with Pure Perfection Salons is our commitment as a team to surprise and delight our customers, making them feel better about themselves.

We are passionate about learning new therapies and technique’s with a delightful loyalty program, discounts and treats.

Bespoke attention to detail is standard, be its salon hygiene, advice on treatments and our customer care, which we aim to be consistently unique and memorable with clients for life.

Our new review system allows us to monitor all aspects of our services and gives us the cutting edge to customer care.

To be able to evaluate room for improvements but also allows us to stay on point with the positive and personal detailed reviews by our customers.

Karen rated us 5 out of 5!

1* for making clients feel comfortable- the girls are so friendly.
1* for professionalism and bring able to give advice ‘re treatments.
1* for quality products and the range of treatments available.
1* for a lovely vibe and positive atmosphete. Well bring is paramount
1* for quality. You may pay a little more but it is totally worth it. Always happy with my treatments.
In total this salon is rated 5 stars ! Wouldn’t go anywhere else.

 

Melissa rated us 5 out of 5!

An amazing friendly team, who are open and welcoming.
Fran is very precise and pays attention to details in her work. I am very happy with the outcome of my nails and I will most definitely be coming back to have other treatments with Fran.
Thank you.

 

Serena rated us 5 out of 5!

I had such a lovely experience at Pure Perfection Accrington.
All the girls are incredibly lovely and genuine, and it really creates such a nice atmosphere. I was able to get an appointment walking off the street and was even seen two hours early (due to my other appointment finishing earlier) which was amazing.

I cant remember the name of the girl who did my nails but she mentioned she was the trainee. She was super friendly and did a really brilliant on my nails.
I’ll definitely be recommending Pure Perfection to all my friends in Accrington and will 100% return when I’m next visiting my family up here.

Thank you so much again.

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